Customer Tips Webinar

5 Service Campaigns You Should Be Running Right Now

Your service lane is generating demand every day—but not all of it turns into appointments. Missed follow-up, delayed responses, and inconsistent outreach are quietly costing dealerships service revenue.

In this session, we’ll break down five proven service campaigns that top auto dealerships are using to capture more of the opportunities they already have. From declined service follow-ups to maintenance reminders and recall outreach, you’ll see real examples of what to send, when to send it, and how to automate it without adding more work for your team.

In this session, you’ll learn:

The five highest-impact service campaigns driving more booked appointments
What effective messaging and timing actually look like
How to automate follow-up using your DMS data (ROs, mileage, service history)
Where auto dealerships are losing service revenue today—and how to fix it

Speakers

TJ and Becky bring years of experience helping dealerships modernize their operations and customer engagement strategies.

TJ DuPaix

VP of Revenue Growth, Kenect

Becky Holt

Enterprise Customer Success Leader

Series Description

Welcome to Kenect Academy: Monthly Skills Sessions

Ready to get even more out of Kenect? Join us each month for a live, interactive session designed to help you master new features, sharpen your skills, and discover time-saving tips that will make a real difference at your dealership.

Each month, our team of Kenect experts will walk you through practical ways to:

Boost lead response time and customer communication
Streamline your daily workflows using hidden tools and shortcuts
Maximize your review requests and online reputation
Leverage new platform updates as soon as they launch
And more!

Whether you’re just getting started or looking to fine-tune your strategy, these sessions are built to help you succeed—and give you real, actionable takeaways you can apply immediately.

Who should attend:
Anyone using Kenect who wants to stay sharp, up-to-date, and ahead of the competition.

When:
Live the second Wednesday each month — new topics, new strategies, and live Q&A with Kenect experts!