---
title: "Advanced Training: How Google Reviews Can Make Or Break Your Business"
description: Discussion about the Google reviews for dealers.
---

[![kenect-logo - black](https://smart.kenect.com/hubfs/kenect-logo%20-%20black.svg "kenect-logo - black")](https://www.kenect.com/)

# Advanced Training: How Google Reviews Can Make or Break Your Business

Welcome back from The Trailer Show. We hope you had a chance to catch our presentation on Google Reviews. Its one of the biggest things dealers ask us about. Few things can negatively impact your dealership more quickly than a few negative reviews. We've seen it sink dealerships! Research shows that 93% of dealership customers choose a dealership based on reviews.

In this webinar, we'll go through some advanced training on Google Reviews. We'll show you how to deal with negative reviews, how to get more positive reviews, and everything in between. 

 

This webinar will be held on Wednesday, September 13th at Noon ET we'll discuss:

- What to do when you get a negative review
- What NOT to do when you get a negative review
- Methods to more rapidly collect down payments, service payments
- Improving customer relationships with texting

You'll come away with concrete actions you can take to improve your business. We'll host a LIVE Q&A on the webinar as well. So come with questions! 

## Register Now

### MKT\_Dealers\_NATDA\_Reviews\_Training

 

![NATDA Member Benefit Provider-png](https://smart.kenect.com/hs-fs/hubfs/NATDA%20Member%20Benefit%20Provider-png.png?width=362&height=50&name=NATDA%20Member%20Benefit%20Provider-png.png)

 

## Top 6 Ways Dealers are using kenect

1. ### Generate Online Reviews
   
   Review requests sent via text message through Kenect are responded to more than 30X more than emails.
2. ### Get More Leads
   
   Capture more leads from your website with the Kenect web widget. It allows your visitors to text you directly from your website. 

1. ### Get Paid via Text
   
   Stop sending out bills or worrying about getting paid. Simply send a text to your customers and get paid. 
2. ### Streamline Communication
   
   Whether texting current or prospective clients, we'll help streamline the process by keeping it in one place.

1. ### Stay Connected During COVID-19
   
   The dealers thriving right now are in CONSTANT communication with their clients. Text them directly. Check on them and check on their families. 
2. ### Answer FAQs
   
   Answer all the questions that get asked on a regular basis, like directions, hours of operation, etc.

![aaaaaaaaaaa](https://smart.kenect.com/hs-fs/hubfs/aaaaaaaaaaa.png?width=97&name=aaaaaaaaaaa.png)![BC-frontpage-1](https://smart.kenect.com/hs-fs/hubfs/BC-frontpage-1.jpg?width=129&name=BC-frontpage-1.jpg)![bretzrv-dealer-logo-update](https://smart.kenect.com/hs-fs/hubfs/bretzrv-dealer-logo-update.png?width=110&name=bretzrv-dealer-logo-update.png)

 

** What are dealership saying about Kenect?**

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