Why Service AI?

Unlike a traditional answering service, Service AI is built specifically for dealership service departments.

It can:

Schedule appointments
Answer recall questions
Provide repair status information
Handle routine maintenance inquiries
Route complex calls to your team
Deliver natural conversations 24/7

Your advisors stay focused on serving customers while Service AI handles the repetitive conversations that slow them down.

Dana Ford & Lincoln

Dana Ford & Lincoln implemented Service AI to reduce routine phone calls reaching advisors, allowing their team to spend more time helping customers while improving operational efficiency.

Walt Sweeney Ford

Before implementing Service AI, Walt Sweeney Ford experienced 400 to 500 abandoned service calls every month.

After implementing Service AI:

100% of inbound service calls were answered
Abandoned service calls dropped to zero
Customers continued receiving assistance even during a two-day weather closure

Why Kenect?

Kenect is the leading AI for dealerships.

More than 10,000 dealerships trust Kenect to power conversations with their customers.

Our intelligent voice and SMS text-based tools speed up communication, automate recall campaigns, boost CSI scores, drive positive reviews, and simplify payment collection.

With powerful tools like Service AI and Sales AI, Kenect helps dealers grow revenue and save time.

AI that moves metal

Kenect’s been powering dealerships with AI tools since 2021—automating service, boosting CSI, and driving results before it was cool.

Integrating the industry

Kenect has built hundreds of integrations with the most critical dealership platforms.

Built by dealers, for dealers

Kenect delivers tools that solve real problems—built with a deep understanding of how dealerships work, sell, and serve every day.

Why Service AI?

Dana Ford & Lincoln

Walt Sweeney Ford

The AI revenue engine for dealers.

100%

1.5 hrs

260%

Why Kenect?

AI that moves metal

Integrating the industry

Built by dealers, for dealers