Customer Tips Webinar

How Specialty Dealers Can Plan, Build, and Launch Campaigns in Kenect (With or Without an Integration)

Campaigns inside Kenect—manual or automated—are one of the most effective ways for specialty dealers to generate more reviews, repeat visits, and service revenue. But many teams aren’t using them consistently, especially those without a system integration.

This session walks through why campaigns matter for service centers and sales teams, how manual and automated campaigns work, and how every dealer can use them—no matter how your systems are set up. You’ll get clear examples, simple workflows, and campaign ideas you can launch immediately.

You’ll Learn:
• Why campaigns boost reviews, repeat service, and customer satisfaction
• The differences between manual and automated campaigns
• How to build campaigns inside Kenect
• Proven outreach ideas tailored to specialty dealers

Speakers

TJ DuPaix brings years of experience helping dealerships modernize their operations and customer engagement strategies.

TJ DuPaix

VP of Revenue Growth, Kenect

Series Description

Welcome to Kenect Academy: Monthly Skills Sessions

Ready to get even more out of Kenect? Join us each month for a live, interactive session designed to help you master new features, sharpen your skills, and discover time-saving tips that will make a real difference at your dealership.

Each month, our team of Kenect experts will walk you through practical ways to:

Boost lead response time and customer communication
Streamline your daily workflows using hidden tools and shortcuts
Maximize your review requests and online reputation
Leverage new platform updates as soon as they launch
And more!

Whether you’re just getting started or looking to fine-tune your strategy, these sessions are built to help you succeed—and give you real, actionable takeaways you can apply immediately.

Who should attend:
Anyone using Kenect who wants to stay sharp, up-to-date, and ahead of the competition.

When:
Live the second Wednesday each month — new topics, new strategies, and live Q&A with Kenect experts!