Customer Tips Webinar

How Auto Dealers Can Plan, Build, and Launch Campaigns in Kenect (With or Without an Integration)

Campaigns inside Kenect—manual or automated—are one of the easiest ways for dealerships to increase reviews, improve CSI, and drive more service revenue. But many stores aren’t using them consistently, and some aren’t using them at all.

This session breaks down why campaigns matter in fixed ops and sales, how manual and automated campaigns work, and how every dealership can use them—whether you’re integrated with Kenect or not. You’ll see practical examples, proven workflows, and clear direction on choosing the right campaign for your goals.

You’ll Learn:
• Why campaigns improve review volume, retention, and service revenue
• The differences between manual and automated campaigns
• How to build campaigns inside Kenect
• Proven campaign ideas for sales and service teams

Speakers

TJ DuPaix brings years of experience helping dealerships modernize their operations and customer engagement strategies.

TJ DuPaix

VP of Revenue Growth, Kenect

Series Description

Welcome to Kenect Academy: Monthly Skills Sessions

Ready to get even more out of Kenect? Join us each month for a live, interactive session designed to help you master new features, sharpen your skills, and discover time-saving tips that will make a real difference at your dealership.

Each month, our team of Kenect experts will walk you through practical ways to:

Boost lead response time and customer communication
Streamline your daily workflows using hidden tools and shortcuts
Maximize your review requests and online reputation
Leverage new platform updates as soon as they launch
And more!

Whether you’re just getting started or looking to fine-tune your strategy, these sessions are built to help you succeed—and give you real, actionable takeaways you can apply immediately.

Who should attend:
Anyone using Kenect who wants to stay sharp, up-to-date, and ahead of the competition.

When:
Live the second Wednesday each month — new topics, new strategies, and live Q&A with Kenect experts!