Kenect Academy: Your 2026 Customer Connection Plan: Texting, Reviews, and Retention

Seasonal demand can make it hard for dealers to build consistent revenue—but staying connected with customers year-round changes that. The most successful dealerships aren’t just focused on one sale. They build relationships that lead to repeat business, service opportunities, and strong referral networks. 

In this webinar, we’ll share practical strategies specialty dealers are using to stay top-of-mind long after a purchase—whether you sell RVs, trailers, powersports, marine equipment, or outdoor machinery. You’ll see how simple communication workflows can maintain engagement during the off-season and drive more revenue throughout the year. 

You’ll learn how to: 

• Build automated post-sale follow-ups that keep customers coming back 

• Stay relevant year-round with proactive check-ins and seasonal messaging 

• Request customer reviews in a consistent and authentic way 

• Strengthen long-term relationships through texting and personalized outreach 

• Increase revenue with repeat business and timely service reminders 

We’ll also show how dealers are using Kenect—business texting, reviews, payments, and automated messaging—to turn one-time buyers into loyal, lifelong customers heading into 2026.